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Delivery policy

Order shipment :

Your order will be processed within 24h after receipt of payment. It will leave our warehouse on the day of your order if it has been placed before 12am.
The total delivery time will then depends on your shipping method choice.

  • Via Colissimo Expert, delivered against signature

  • Via Chronopost (delivery within 24h after processing of the order by our teams).

Delivery fees:

Shipping costs include packaging, handling and shipment. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases into a single order. We can not ship two separate orders together in one parcel and you will have to pay the shipping costs for each. Particular attention is paid to the package containing fragile products.

Delivery time:

France

3 to 4 business days (1)

Overseas

7 business days(2) toward French DOMs:

  • Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint-Martin, Saint-Barthélemy, Saint-Pierre and Miquelon

7 to 10 business days(2) toward:

  • French Polynesia, New Caledonia, Wallis and Futuna and the French Southern and Antarctic Territories (TAAF).

International

7 to 8 business days(2) toward 18 destinations:

  • Germany, Austria, Belgium, Ireland, United Kingdom, Netherlands, Portugal, Luxembourg, Italy, Spain, Switzerland, USA, Australia, Hong Kong, Japan, China, South Korea and Singapore

FRANCE

Delivery within 24h after processing of the order by our teams

OVERSEAS AND INTERNATIONAL(2)

1 to 3 business days toward the major economic centers worldwide
2 to 5 business days for other destinations

(1) The deadlines announced for France are for a pick-up from Monday to Saturday morning and for a delivery from Monday to Friday (except holidays)
(2) These deadlines are announced considering a pick up from Monday to Friday, with the exception of Saturday deliveries for which the deadlines run from the following Monday.

In order to estimate your delivery time, click here

SHIPPING FEES :

Metropolitan France – Corsica – Monaco – Andorra

In the case of a home delivery, the shipping costs are calculated according to the weight of the parcel. They range from 5 € 29, for shipments under 250g, to 8 € 46 for parcel over 2kg.

You can also benefit from a free delivery in Point Relais for any order over 49 €. Your package is available up to 10 days in your Point Relais and will be handed to you against a signature and on presentation of an ID.

OVERSEAS

DOM:

French Polynesia, New Caledonia, Wallis and Futuna, French Southern and Antarctic Territories (ITAAF), Guadeloupe, Martinique, Mayotte, Reunion, French Guiana, Saint Pierre and Miquelon, Saint Barthelemy

Weight up to (net price):
1 Kg – 16,12€
2 Kg – 21,95€
5 Kg – 39,50€

AUSTRALIA

Weight up to (net price):
1 Kg – 27,96€
2 Kg – 43,32€
5 Kg – 63,60€

INTERNATIONAL

PRICE ZONES

ZONE A : European Union and Switzerland
ZONE B : Eastern Europe (excluding EU and Russia), Norway, Maghreb
ZONE C : Other destinations

Weight up to (net price):

1 Kg :

ZONE A : 17,82 €
ZONE B :23,23 €
ZONE C :27,96 €

2 Kg :

ZONE A :19,8 €
ZONE B :25,26 €
ZONE C :43,32 €

3 g :
ZONE A : 25,44€
ZONE B :32,4 €
ZONE C :63,60 €

Metropolitan France and Monaco (Corsica not included)

Weight up to (net price):
1 Kg -22,20€
5 Kg -22,20€

CORSICA

Weight up to (net price):
1 Kg -46,20€
5 Kg -46,20€

ORDER TRACKING :

You can easily track your parcel in oder to know when i twill be delivered

  1. Log in to your customer account to get your tracking number.
  2. Enter your tracking number on the Colissimo or Chronopost website.

La Poste will provide you with all information concerning the delivery of your parcel.